Frequently Asked Questions
Do you take credit card?
Yes we do accept Visa and Master Card. As we are located on the french side of the island just note that our credit card machine charge in €uros. So we will charge you at the exchange rate of the day. Every credit card transaction is subject to a 5% fee.
Is the boat safe for young children?
Our boats are equipped with all the safety gears. We have life vests to fit young kids. The boat is high on the water and all closed, so there is no risk at falling overboard. Our boats are also very well covered with shade.
Is there some shade on the boat?
Plenty yes, and trust us when you spend some time under the Caribbean sun you definitely need to have some protection. The boat is covered on it’s 3/4. But we also have a nice sun bath on the front for the ones who want to get the perfect tan.
What is included?
All our excursions include a Captain, the gas, cold drinks, some snacks (chips) and various size of snorkeling gears (including fins, regulars masks and our new EASYBREATH snorkeling face Masks).
What kind of drinks do you offer?
In our cooler you can find some cold beers (locals and americans), some sodas, fruit juice and Water. Our boats are also equip with a blender to make some delicious frozen drinks. And we can also prepare some mix drinks.
Can we cancel our trip?
All bookings require a booking deposit (20% by Paypal) to secure the reservation. The deposit will be lost if not show or cancellation 72h prior reservation. If you have an emergency or need to cancel your trip just let us know as soon as possible.
What happen in case of bad weather?
We want you to have a wonderful trip with us, so we will never bring you into a storm or a day when rain is pouring. In case of bad weather we will reschedule your trip if possible. If not we will refund you. The weather is always changing here in the Caribbean, so it’s sometime hard to predict it. You can have some rain in the morning and 15 minutes later the sun is back. Also most of the forecast you will find on internet are sometime not really accurate and always say that its going to rain… If you have some doubts let us know.
Do you have snorkeling gears?
Onboard we have some adjustable fins to fit everyones, some regular snorkeling masks and about 10 EasyBreath face Masks (really easy, comfy, no fog and clean). We also have some snorkeling vests and noodles to make sure you will always floats.
Can we fish during our trip?
Yes you can, after we are not a Fishing charter company, so our gears are limited. After most of our destinations are not allowed for fishing (located in marine parks). So fishing is possible but we’d rather do snorkeling 🙂
Can we do our own itinerary?
When you will meet your captain in the morning you will make a plan with him, according to the weather. A lot of options are possible, but we will always try to do a “smart itinerary” and visit the spots in the right order. It’s sometime better to spend more time in a place you like than trying to go everywhere.
Can we join a group on one of your tour?
All our excursions are private, so make some groups is always complicated. If you want to bring more people to split the cost no problems. But we will let you organize it.
How much do your trips cost?
You can find all the prices HERE.
Where do we meet?
To reach our boats your will have few options. Anse Marcel is where we are located. This place is the easiest spot to meet, with a big free and safe parking. It’s also a beautiful spot. If you are staying In Orient Bay, Oyster Bay, Westin, Philipsburg or coming from the Cruise ships we will meet in Anse Marcel.
If you are staying in Grand Case we can take you in front of your hotel, by the beach if the swell is not too big. If the swell make the beach pick up impossible we will take you by the dock in the Grand Case Beach Club. If the swell is too big there too, we will take you at the Anse Marcel Marina.
If you are located near Marigot we can take you at the Marina Fort Louis but we will charge you an extra $60 for the extra gas.
And for the people located at Terre Basse, La Samana or Simpson Bay we can take you at the dock between the Dream’s and the Sand restaurants. For this location we will charge an extra $100 the the gas.
Then we can also do a pick up at Porto Cupecoy for an extra $150.
Anse Marcel Marina (free parking, easy access, our location)
Grand Case Beach Club
Petit Hotel (depending of the swell)
Grand Case Beach Club
Le Temp des Cerises (depending of the swell)
Blue Emerald (depending of the swell)
Marigot Marina Fort Louis (+$60 extra gas)
Dream's an Sand restaurants (+$100 extra gas)
Porto Cupecoy (+$150 extra gas, Only on Full Day)
To reach the boat you can use the following Google Map Direction on your smartphone.
- Download Google Map
- Load the map of St Martin on your screen to see the whole island
- Type “OK MAP” in the search bar and download the map on your Smartphone to use it offline
- You can now use your Smartphone as a GPS without using any data (in plane mode)
- You don’t even need the old expensive GPS the car rental tried to sold you 😉